Teamwork Dysfunctions at Large – Scale Enterprises: Comparative Research Based on Norm-Referenced Testing

Abstract

The paper deals with the data obtained in the researchwhich lasted for a period of 5 years and was carriedout by a joint team of researchers. The test „TeamPuls“ developed in Germany for the assessment ofteamwork efficiency was adapted for Lithuanian productionenterprises and served as the basis for the research.The test consists of 66 questions which reflectdifferent aspects of teamwork. By the method of factoranalysis primary questions were summarised into 6scales (dimensions): 1) Orientation to goals andachievements; 2) Work dedication and responsibility;3) Communication in the team; 4) Team management;5) Team organisation; 6) The role and the status of theteam in the organisation.The paper consists of two parts: Introduction, inwhich scientific topicality of the study is proved andtheoretical assumptions are reviewed; and Researchmethods and results. Theoretical and empirical studieson teamwork carried out by Lithuanian and foreign researchersare reviewed in the theoretical part (Introduction)of the paper. Theoretically postulated 6 dimensionsof the adapted test are shown, proved to be reasonablyuniversal and acknowledged by other authors.In the second part, Research methods and results, thestructure of the test is substantiated and described andpsychometric measurements and formulations of the testphases are provided. Norm and target samples, 4 largescaleproduction companies, where 403 employees representing35 different working teams were tested, arealso described in this part. Brief anonymous companyprofiles are provided.